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ICT Apprentice

Starting Off • Level 3 • Northampton, England, United Kingdom • £7 / hour • 1w ago

Company Overview:

This is an amazing opportunity to take your first steps towards a rewarding career in a continuously evolving technological world.

As an IT Apprentice, you’ll be working closely with IT Technicians to support the ICT Systems Manager in providing a safe, effective and reliable IT environment for the schools large and varied user base, keeping the school at the forefront of information technology.

Job Duties:

The role of the IT Support Apprentice:

Support for the school to ensure that the school’s ICT Services are successfully in place
Support for the curriculum to ensure that all stakeholders have access to the necessary hardware and software to enhance their teaching and learning
Support for all staff to ensure that they have the equipment, resources and knowledge to undertake their role within the school successfully
Support for all students to enable them to access the curriculum regardless of ability
Support for the IT Systems Manager

The role will also include providing face to face support in a calm and professional manner, being able to self-manage workload and prioritise.

Main duties and responsibilities:

Monitor the school’s IT helpdesk, ensuring that all jobs are logged, and all assigned work orders are prioritised and dealt with in a timely manner, whist maintaining good communication with users
Provide basic technical support to staff, students and visitors to the school, either in person or using email, phone or remote assistance tools
Install and maintain computers, laptops, mobile devices and printers
Keep user accounts, email accounts, address books and distribution groups up to date
Monitor and update virus and malware software.

Salary:

£7.55 per hour

Hours:

Monday – Thursday 8am – 4pm. Fridays 8am – 3.30pm

Location:

Duston , Northampton

Benefits:

23 days holiday. Work place pension. Private Health Care.

Qualification:

Level 3 Information Communication Technician Apprenticeship

Job Types: Full-time, Apprenticeship

Pay: £7.55 per hour