Housing Assistant Apprenticeship x 1 - Ref: CH00525
The Council’s apprentice pay rates are:
21 and over: £12.33 per hour
18 to 20: £10.10 per hour
Under 18: £7.62 per hour
Are you passionate about making a difference in people's lives? Do you have a strong interest in housing and helping those in need? Walsall Council is currently seeking individuals who are eager to start a career in housing and are committed to providing excellent customer service.
As a Housing Support Apprentice, you will work towards achieving:
- Business Administration Apprenticeship – Level 3
This will involve participating in online learning and attending review meetings.
Responsibilities:
- Provide housing advice and support to customers accessing relevant services.
- Handle various administrative duties within the service, such as completing referrals, maintaining records, and ensuring accurate data entry.
- Collaborate with the wider team to ensure the delivery of excellent service.
About you:
- Have achieved a Level or equivalent in English and Maths at Grade C or demonstrate successful study at a Level (A Level, Access, BTEC), or have equivalent experience.
- Strong passion for helping customers in need.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team.
- Able to work face-to-face with customers.
- Willingness to learn and develop new skills.
Benefits:
- Opportunity to gain valuable experience in the housing sector.
- Access to a wide range of training and development opportunities.
- Supportive and collaborative work environment.
If you are dedicated, compassionate, and ready to make a positive impact, apply now to join our team as a Housing Assistant Apprentice.
The post will require hybrid working.
Our team’s core hours are as follows:
- Monday to Thursday 8.45am to 5.15pm
- Friday 8.45am to 4.45pm
View Job Description and Employee Specification
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. See our Information for Applicants leaflet for further information.
Closing date: Friday 2nd May 2025
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
For this role the successful candidate must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identify and integrity of an employee who has access to official information using secure networks linking central governments and local authorities. A BPSS check involves four main elements: Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children and young people and vulnerable adults.
Note: Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas
