- Full-time, permanent
37 hours per week -
Salary
£23,493
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Closing date
Sunday 15th June
Unlocking Potential - Transforming Lives - Creating Bright Futures
We are looking to recruit an Apprentice Network Technician; the successful applicant will primarily work from our Milnthorpe Road campus but also support our Arts and Media Campus and Westmorland Campus.
We are looking for a problem solver and a trouble-shooter with a keen ability to explain IT and technical concepts to users of varying skill levels and a confident user of Microsoft Office packages. This role will require initiative to solve queries, as well as a willingness to escalate complex problems to senior colleagues to ensure issues are resolved promptly.
They will build strong, positive working relationships with a supportive and collaborative team, and professional services that share the common goal of providing a meaningful educational experience.
They will possess excellent organisational and time-management skills, enabling them to prioritise work effectively and meet objectives and deadlines. They will be comfortable with and proactively adapt to rapid changes in educational trends within the sector. They will be able to plan and prioritise their work schedule to achieve objectives, possess strong IT skills, and be happy to be part of a close-knit team with shared goals.
As an apprentice at Kendal College within the IT Network Team, you will grow within the department and work towards becoming a valued asset to both staff and students by providing first-line support and fault diagnosis. You will also assist the team in resolving technical issues and setting up IT and media equipment when required.
Senior colleagues within the department will mentor you on a day-to-day basis and help you develop your skills in network principles, Windows servers, Office 365, backup solutions and more. In addition to this, you will have the opportunity to attend relevant internal and external staff development activities and then encouraged to apply your knowledge within your duties.
We will support you to complete a Level 3 IT Network Technician apprenticeship. This work-based training program will equip you with the skills and knowledge to excel in IT support roles, particularly those focused on networking and infrastructure. These apprenticeships will be 18 months in duration and involve a combination of on-the-job learning and off-the-job training.
- Focus: Networking and IT infrastructure
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Skills Developed: Network configuration, troubleshooting, maintenance, cybersecurity, and communication
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Work-Based Learning: Apprentices learn practical skills in a real-world IT environment
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End-Point Assessment: The apprenticeship is assessed through an end-point assessment, which evaluates the apprentice's knowledge and skills
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Duration: 18 months, plus end point assessment (generally 4 months)
See the Job Description for full details.
- Job Description (127.328 KB)
We are a Further Education college that consistently punches above its weight on the national stage. Under the leadership of our Principal, Kelvin Nash, we are embarking on a series of bold steps to grow the college and remain an excellent education provider for Cumbria and the Northwest. Our students are focused on their learning, achieve high levels of attainment, and consistently give us high satisfaction ratings. We recognise the wellbeing of its staff as a priority, as well as ensuring that excellent work is appropriately recognised and that a healthy work-life balance is maintained.
- Great career progression opportunities
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A generous holiday entitlement
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Excellent pension schemes for all staff
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Seven efficiency days per year (pro rata) and your hard-earned holiday allocation
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A college committed to helping every student reach their full potential, irrespective of their ability
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Excellent CPD opportunities to grow and develop
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Employee Assistant Programme
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A comprehensive staff awards, rewards, and wellbeing scheme
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Membership options to other discounting/saving providers
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A full range of hairdressing and beauty therapy treatments
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Discounts in the college restaurant
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Enhanced maternity pay
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Enhanced absence pay
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Cycle to work scheme
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Blue Light card eligibility
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Free will writing
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Discounted eye tests and winter flu vaccine
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Access to discounted gym membership
We will provide outstanding education and training opportunities that are responsive to the needs of our students and our community. All our actions will help develop our students to deliver positive economic and sustainable environmental change both now and in the future.
- Excellence & Ambition
- Respect & Honesty
- Diversity & Inclusion
- Loyalty & Commitment
- A Positive Environment
English & Maths at Level 2 (GCSE A* to C or equivalent)
IT qualification
Experience of working in a customer service environment
Experience of installation and maintenance of IT and media equipment
Well-presented and able to communicate with staff and students at all levels
A keen interest in and aptitude for IT
ICT literate
Basic network skills
Ability to contextualise IT and technical knowledge for all users
Able to install and un-install applications
Good working knowledge of Windows and Office products
Good troubleshooting skills and solving basic IT problems
Ability to work well with colleagues and contribute to an effective team
Committed to providing a healthy and safe environment as well as being aware of issues of equality and diversity
Applications without the essential requirements will not usually be considered for appointment.
We are committed to safeguarding and promoting the welfare of all learners and expect all staff to share this commitment. Employment at the college is subject to an Enhanced DBS Check via the Disclosure and Barring Service, and any post in regulated activity will also be subject to an additional barred list check. In line with Keeping Children Safe in Education (KCSIE) guidance, we will conduct online searches about any shortlisted candidates as part of our due diligence to identify any matters that might relate directly to our legal obligation to meet safeguarding duties per KCSIE.
You may need to obtain permission to work in the UK if you don't already have the unrestricted right to work in any role. There are various types of visas, which include the right to work. You can check if you need a UK visa using the government's online tool and find information about UK visa routes and the eligibility criteria that must be met for each route. All staff must prove their right to work in the UK before they attend an interview.
We are committed to providing an inclusive environment that offers equal opportunities for all. We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel they belong and are connected to others in our community. We strive to ensure that no employee or job applicant receives less favourable facilities or treatment (either directly or indirectly) in recruitment or employment on grounds of age, disability, gender/gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion or belief, sex, or sexual orientation (the protected characteristics under the Equality Act 2010).
All adults employed by the college are responsible for data protection and have a duty to observe and follow the principles of the GDPR Regulations.
We are committed to supporting veterans' integration into civilian life after their loyal service to the Armed Forces. We welcome applications from veterans, and those who meet the essential criteria will be automatically invited for an interview.
Please note CVs cannot be accepted without a completed application form.
