Waste Management Executive Apprentice

Total People • Northwich, England, United Kingdom • £30k - £36.63k / year • 3w ago

With ENVIROCRAFT WASTE SOLUTIONS LTD

Competitive Salary

Northwich

01/09/25 expected start date

Customer service practitioner (level 2)

1 Year 3 Months duration

1 position available

Overview

At EnviroCraft Waste Solutions, we're more than just a waste management company - we're a close-knit team built on family values, community focus, and a drive to help people and businesses make smarter, greener choices. With decades of combined experience, our team takes pride in supporting one another and nurturing new talent.

About the apprenticeship

We're currently looking to recruit two motivated and outgoing apprentices to join us at our Northwich headquarters. This is a fantastic opportunity for individuals eager to begin a career in customer service and operations within a supportive and progressive environment.

What You'll Be Doing:

As one of our apprentices, you'll play an important role in both outbound and inbound customer service activities, including:
Making outbound service calls to clients with a friendly, professional manner
Handling inbound service enquiries efficiently and helpfully
Using Microsoft 365 tools for communication, scheduling, and tracking tasks
Supporting day-to-day admin and operations across the team
Working closely with colleagues to ensure smooth service delivery
Representing our values of care, diligence, and community in every interaction.

Apprenticeship qualification and training

Customer Service Practitioner Standard
Functional Skills in English and maths if needed
A designated Tutor to support and guide you through your learning journey
On and off-the-job training

Career progression

A clear progression path within the business
Hands-on support and mentorship from a passionate, experienced team
A welcoming, family-style workplace where everyone matters
Opportunities to grow your confidence, skills, and future career

About the employer

Envirocraft Waste Solutions

Employer

ENVIROCRAFT WASTE SOLUTIONS LTD

Address

Envirocraft
Insight House
Denton Drive
Northwich
CW9 7LU

Working week

Monday to Friday, 9:00am - 5:30pm
37.5 hours per week

Qualifications required

GCSE in English (Desired), GCSE in Mathematics (Desired)

Skills required

Administrative skills, Attention to detail, Communication skills, Customer care skills, Initiative, IT skills, Organisation skills, Team working

Things to consider

Join EnviroCraft Waste Solutions - where your growth is our future. What We're Looking For: We don't expect you to know everything - that's what we're here for! But we are looking for people who bring: * A can-do attitude and willingness to learn * Strong communication skills - both written and verbal * A bubbly, outgoing, and caring personality when dealing with customers * Good organisation and time management skills * A punctual and dependable approach to work * The ability to work independently and as part of a team * Basic proficiency with Microsoft 365 (Word, Excel, Outlook, Teams) * A diligent, detail-focused work ethic

or call 03333 222 666