Build a future with a Level 3 Business Administrator Apprenticeship and start your career in business operations and contract delivery.
At Michael Pavis, we're part of the UK's largest independent network of plumbing and heating merchants with over 320 sites nationwide.
Our sites are run by local teams who know their markets and customers inside out. As an Apprentice Contracts Support Assistant, you'll join one of those teams, learning how to support large-scale customer contracts and deliver commercial projects smoothly and efficiently. This is a full-time, entry-level administration role based at our Michael Pavis, Nottingham site ideal for someone starting out in business support or project administration.
This is a hands-on role supporting our Contracts Manager with everything from order tracking to scheduling deliveries and keeping records up to date all while working toward your Level 3 Business Administrator Apprenticeship.
What the role involves
Assisting the Contracts Manager in supporting large contract clients
Helping prepare quotes and coordinate product deliveries
Communicating with suppliers and internal teams to help manage timelines
Logging customer queries and ensuring they're resolved quickly
Maintaining accurate records for project completion and stock movement
Learning how to monitor schedules, delivery dates, and order pipelines
Helping spot delays or risks early and reporting them to the team
What you'll learn
With structured training and on-the-job coaching, you'll cover:
Business administration and operations within a commercial branch
Project coordination and contract support
Customer communication and stakeholder management
Using IT systems to track progress and maintain accurate records
Organisational and time management techniques
Professional behaviours and workplace skills relevant across all industries
What makes someone a great fit?
Organised and methodical in your approach
Confident working with others and asking questions
Comfortable using a computer (email, spreadsheets, basic data entry)
Interested in how businesses run and how projects get delivered
Reliable, professional, and willing to learn by doing
Looking to build a long-term career - not just tick a box
Why join us?
Structured training and real experience from day one
A friendly, fast-paced environment
Supportive team with a clear structure for learning
Clear progression after your apprenticeship
Profit share and long-term opportunity in the business
Ready to get started? Apply now!
Keywords: Apprentice, Contracts Administrator, Business Admin, Office Support, Contract Delivery, Project Assistant, Entry-Level Admin, Apprenticeship Jobs, Business Administrator Level 3, Contract Coordination
Job Types: Full-time, Permanent, Apprenticeship
Pay: From £7.95 per hour
Benefits:
- Employee discount
- On-site parking
- Profit sharing
Work Location: In person
