Job Title Office Co-ordinator/Apprentice Office Manager
Location Sheffield- Log Cabin Offices
Hours Monday – Friday 8.15 am-4.45pm
Job Description
We are recruiting for an amazing, friendly and dynamic Office Co-ordinator who would like the opportunity to join an accredited training programme to work towards becoming our Office Manager. This will involve working and learning to progress towards the Chartered Managers Institute CMgr qualification.
About Us
We are a people first, customer-centric and innovative business committed to positive impact and interactions with our community.
Our belief is that we have a duty to play our part in improving social and environmental sustainability impacts using our resources, knowledge and experience. To help us to achieve this, we are looking for a highly organised and efficient Office Coordinator to support our business and day to day operations.
We are a Sheffield based arboricultural services company with an extensive range of clients across the public sector, universities, public services and schools as well as the commercial and domestic markets in Sheffield and surrounding areas. We pride ourselves on our expertise, continued professional development of our team and outstanding service levels.
As a key member of our organisation, you will be an excellent communicator that is responsible for a wide range of administrative tasks and will play a vital role in ensuring the smooth running of our daily operations and continued growth across the organisation to support us to exceed our client expectations.
The ideal candidate will have a strong foundation in administrative duties as well as effective people and time management skills with an excellent eye for detail. They will also have experience of or an interest in IT and AI.
They will be professional, organised and comfortable undertaking a variety of office- based duties and have commitment to their own ongoing professional development.
The successful candidate will be supported by our Business Manager, Operations Manager who is responsible for the arboricultural operational team management, our Workshop Manager and Managing Director. An arboricultural background is therefore not a specific requirement for the role.
What You Can Expect – Working with us
We’re proud to offer a workplace where professionalism and personality go hand in hand. Whether you’re our office co-ordinator an arborist, consultant, team leader, senior management, apprentice or trainee, you’ll find opportunities to grow and a culture that recognises your efforts.
Our office and operational teams are supported by a well-organised structure, with clear roles, ongoing mentoring, and regular development conversations.
You’ll be encouraged to build your skills in areas that interest you – we already specialise in advanced climbing and rigging, soil microbiology and tree health diagnostics and we are developing into renewable energy, compost production and ecological services all with expert support from senior staff and qualified trainers.
Our Employee Benefits
While we tailor support to the individual, all our team members enjoy a range of benefits, including:
A clear progression pathway with regular performance reviews
Competitive salary structures benchmarked against national rates
CPD opportunities, external qualifications, and ongoing professional development
An office with a difference- our renewable energy supplied log cabin and training facility
Above average, paid holiday and wellbeing considerations
A collaborative and inclusive working environment
Opportunities to get involved in research, trials, and innovation projects
Regular social events and team days – we like to enjoy the journey together!
Job Purpose
● Ensure the smooth and efficient running of operations across the organisation by providing administrative support, handling day-to-day tasks, and ensuring seamless coordination across the organisation.
● Manage office procedures, maintain records, and act as a pivotal point of contact for internal and external communication
● Optimise productivity and processes, and contribute to the overall success of the organisation by helping to maintain a well-organised and efficient work environment.
Objective
You will play a key role in supporting and collaborating with our team to deliver its mission and strategy, and achieve organisational objectives with the support of the company Director and Managers.
To do this you will:
● Ensure the smooth and efficient running of the business and operations across the organisation by providing administrative support, handling day-to-day tasks, and ensuring seamless coordination across the organisation.
● Manage office procedures, maintain records, and act as a pivotal point of contact for internal and external communication
● Optimise productivity and processes, and contribute to the overall success of the organisation by fostering a well-organised and efficient work environment.
Responsibilities
1. Administrative Support:
a. Prepare quotations and customer invoices
b. Manage enquiries into sales opportunities
c. Office purchasing
d. Manage office supplies, equipment, and inventory
e. Oversee office maintenance and ensure a conducive work environment.
f. Manage the company calendar
g. Manage scheduling of vehicle/equipment maintenance/inspections
h. Schedule work with clients
i. Book subcontractors and hired equipment
j. Produce reports as required
k. Maintain accurate records
l. Submit applications to local authority for work on protected trees - with support from Operations Manager
m. Support recruitment, onboarding and offboarding processes
n. Invoice processing, matching payments and various data input processes via our accounting software
2. Communication and Liaison:
a. Act as a liaison between teams sharing information as required
b. Professionaly answer and direct customer and stakeholder phone calls, emails, and inquiries
3. Data Entry and Documentation:
a. Using our I.T systems, input and manage data, ensuring accuracy and confidentiality
b. Organise and maintain filing systems (physical and digital) for easy retrieval of information.
4. Research and Assistance:
a. Conduct research and gather information as requested.
b. Assist in preparing reports, presentations, or briefs.
c. Research and use AI effectively to further our strategic goals
5. Problem Solving and Initiative:
a. Proactively identify areas for improvement and suggest solutions.
b. Handle ad hoc tasks and support special projects as required.
6. Continuous professional development:
a. Show ongoing commitment to own professional development.
Ready to Grow with Us?
We’re looking for a positive, curious, capable, and committed individual to join us as we continue to grow. If you're passionate about being the best that you can be, this is the place where your work will matter – and where you’ll matter too.
Job Types: Full-time, Permanent
Pay: £24,000.00-£31,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
Ability to commute/relocate:
- Sheffield S8 0XQ: reliably commute or plan to relocate before starting work (required)
Education:
- Diploma of Higher Education (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative: 1 year (required)
Language:
Work Location: In person