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IT Support Apprentice

INDIGO IT Ltd • Camberley, England, United Kingdom • £18k / year • 1d ago

About This Role

As an IT Support Apprentice, you'll be at the centre of action—supporting business customers daily, helping to keep them protected from cyber threats. Our Camberley team will be in the office with you to provide support and share knowledge. You'll work closely with the IT Support Manager, who will supervise your progression and mentor you throughout your apprenticeship.

Skills you will learn:

Hardware and PC support
Microsoft software Support and Admin
Cyber secuirty deployment
Cyber security Support
Networking and Firewall Managemnt
Information Secuirty Compliance

First 12 Months: Apprenticeship wage £18,000 per annum, guidance and training from our experienced team. After 12 Months: Progress into an IT Support Technician (Level 1) role at a C Grade salary (£26,500 per annum). Annual reviews allow you to move up bands (B and then A) to a maximum of £29,200, based on your progression.

Long-Term Progression: After Level 1 Band A is accomplished, you can apply for roles such as Level 2 Engineer or Technical Alignment Manager.

About the Company

INDIGO IT has been supporting UK businesses for over 23 years and, in the last 5 years, has transformed from a traditional IT company of 4 staff into a 12-strong team specializing in cyber security and compliance. We are committed to sustainable growth. As the IT landscape evolves, this is an exciting place to grow your career. INDIGO IT offers five c*ore t*echnologies, which are areas of specialisation and progression for our employees: 1

IT Hardware and Cloud Infrastructure
Cyber Security and Threat Detection
Information Security Compliance
Automation and AI Implementation
Communications and Connectivity

Company Benefits

Electric Vehicle Scheme
Cycle to Work Scheme
Childcare Scheme
5 Star Review Bonus Scheme
Pension Contribution & Financial Wellbeing Programme
Virtual GP and Employee Assistance Programme (EAP) for your household
31 days holiday per year, plus your birthday off
Half-Day Friday (Performance Rewards Scheme, 12x per year)

What You Need to Apply

Able to work full-time from our Camberley office
At least 2 years of work experience (preferably in a customer facing role)
Comfortable speaking with customers over the phone
Passion for IT or technology
Clear and professional communication skills
Above all, you must be a nice person

Job Type: Apprenticeship

Pay: From £18,000.00 per year

Benefits:

Canteen
Company events
Company pension
Cycle to work scheme
Free parking
On-site parking

Application question(s):

Have you held any paid position for 24 months or more?
Are you aged 18 to 24?
Can you work full-time from the office in Camberley, UK

Work authorisation:

United Kingdom (required)

Willingness to travel:

25% (preferred)

Work Location: In person

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