Overview
We are seeking a motivated and enthusiastic Business Administration Apprentice to join our dynamic team. This apprenticeship offers a fantastic opportunity to gain hands-on experience in a professional office environment while developing essential skills in business administration. The successful candidate will assist in administrative tasks and contributing to the overall efficiency of the charity.
This role will give you the opportunity to gain hands-on experience of all aspects of business administration, and to play an important role in the growth of the Charity. You will support all aspects of the day to day running of the NFRSA including new registrations, processing grants, supporting our corporate partnerships and helping to plan and deliver our busy schedule of events. You will also help with our marketing, in particular creating engaging posts for our growing social media following. This is an exceptionally varied and rewarding role for the right person, as your work will directly contribute to the lives of retired service animals and their owners/handlers.
Your responsibilities will include:
- Gain a deep understanding of the NFRSA’s purpose, activities, values, and future ambitions.
- Communicate effectively with a range of NFRSA stakeholders, including the NFRSA core team, our network of volunteers, donors, corporate partners, fundraisers, suppliers and our members and owners of retired service animals.
- Maintain up to date records, using a range of administrative systems, including hard copy filing systems, spreadsheets, databases and Office 365 products.
- Process new registrations, checking details carefully, and adding to our registration database
- Provide administrative support to our grants process, checking documentation, liaising with our members and vet panel and sending grants for payment
- Process online merchandise sales and prepare and dispatch to customers in a timely manner.
- Support our network of fundraisers, by identifying and delivering practical help such as sending out posters, flyers and collection boxes
- Carry out regular audits of NFRSA stock levels to ensure they are sufficient, identifying when more is required.
- Contribute to the planning and organisation of NFRSA events, to include managing resources required, organising logistics and briefing volunteers
- Provide administrative support to NFRSA Management Committee and Trustee meetings, producing accurate minutes for distribution.
- Providing hands-on support with NFRSA marketing including:
- Reviewing our website to ensure it remains current and liaising with our website developers
- Creating engaging and impactful content for our growing social media audience and posting across all channels
- Monitoring the performance of our social media posts and using data to help us improve
- Supporting the creation and distribution of press releases
- Creating a range of marketing assets to include posters, flyers, surveys etc
This is a hugely varied role, ideal for someone who enjoys a fast-paced environment and can on their own initiative when required.
Job Type: Apprenticeship
Pay: £12,000.00 per year
Application question(s):
- What experience do you have of creating content for social media (either personally or professionally) and how could you apply this in this role?
- Why do you think you would be a good candidate for this role?
- What are your hobbies and interests?
Education:
- GCSE or equivalent (preferred)
Work Location: In person
