Details
Reference number
383222
Salary
£26,455 - £27,143
Standard
A Civil Service Pension with an employer contribution of 28.97%
Job grade
Administrative Officer
Contract type
Fixed term
Apprenticeship
Loan
Length of employment
Up to 20-Month Apprenticeship
Business area
HSE - Operational Services Division (OPS)
Type of role
Administration / Corporate Support
Working pattern
Flexible working, Full-time
Number of jobs available
4
Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
Basingstoke, Bristol, Chelmsford
About the job
Job summary
Working within the Divisional Support Unit, Operational Support teams are responsible for supporting frontline colleagues, aligned to the Inspection, Investigation and Specialist Divisions, responsible for operational delivery across a range of industries including Manufacturing, Construction and Agriculture. You will contribute to the yearly delivery plan through a range of established and developing internal processes and procedures. The role involves triaging potential visits, for which you will create inspection packages for use by regulating teams, processing gas cases, preparing litigation files, and the triage of RIDDORS. You will be proactive in self-development and collaboration within your teams and across the cross-divisional network, with an ability and passion to deliver at pace.
You will also complete a Business Administration Level 3 as part of your employment with us.
Please be advised that due to the course requirements, part-time hours are not available for these positions during the duration of the apprenticeship.
Job description
You will contribute to the delivery of HSE’s Strategy and plan of work by undertaking a range of business support tasks and processes, in direct support of both front line and other HSE staff, including providing support to other parts of HSE, on both a local and national basis. You will do this by:
- Developing an awareness and knowledge of HSE’s work and organisation and remaining abreast of changes to procedure and your role in response to personal development and business needs and respond positively and flexibly to changes.
- Working closely with Team leader and administrative support service colleagues to deliver the key responsibilities of the post in a flexible and responsive manner, responding to changes of priority as work demands dictate, in addition to liaising closely with colleagues (including visiting staff) to clarify understanding of tasks.
- Undertaking the full range of relevant key responsibilities, supported by training, coaching, mentoring and other support as may be required.
- Dealing professionally with enquiries from colleagues and members of the public, duty holders and stakeholders e.g. taking responsibility for dealing with issues in accordance with relevant HSE policies or procedures, meeting relevant expectations and timescales set out under current performance management guidance and procedures.
- Acquiring an understanding and knowledge of relevant business support procedures, as set out in the B6 Support Services Guide (and relevant procedural guidance) in addition to reviewing work practices and coming up with suggestions to offer improvement where appropriate.
- Where required (and following any relevant training or coaching) B6 staff will undertake administrative tasks and functions in support of other parts of HSE, both locally and nationally (whether on a geographical, directorate or divisional basis)
Person specification
Essential Skills and Criteria
- Able to provide an outstanding administrative service to your wider team. While this could vary from team-to-team, this can vary from responding to email queries in a timely manner, managing inboxes and itineraries or contributing to projects across your division.
- Ability to provide general assistance to your wider team, ensuring a smooth running of operations and actively contribute to the delivery of the work plan working effectively as a team member, ensuring that you communicate and liaise effectively with a variety of colleagues across the business.
- Ability to acquire an understanding and knowledge of relevant operational and business support procedures and functions and how your role contributes to the overall success of the business.
- Can work collaboratively, flexibly and effectively, in order to undertake a range of administrative tasks, to support the work of the team (including work from other parts of the business, where this is required). Able to work collaboratively with your colleagues to deliver the key responsibilities of the post in a flexible and responsive manner, responding positively to changes of priority as work demands dictate.
- Able to work to deadlines without compromising quality. Organises and prioritises own work effectively with the ability to escalate concerns and issues that may impact timelines effectively.
- Demonstrates initiative to overcome challenges and delivers work in a positive and considered manner, in order to achieve relevant expectations and outcomes.
- Confident in the use of all Microsoft Office Packages including MS Word, Excel, Outlook and Sharepoint.
Eligibility
This is a development role so to be eligible to apply, the training and development you receive must provide you with significant new skills and learning. This is an essential requirement for apprenticeship funding and means you must not already hold a similar or higher qualification, be working towards a similar or higher qualification, or be significantly experienced in the Business Administrator modules.
If you hold a similar or higher qualification or, are currently working towards a similar or higher qualification in the Business Administrator modules, any offer of employment will be withdrawn.
In addition you must:
- Be aged 16 or over (there is no upper age limit).
- Have the right to work in the UK and have been ordinarily resident in the UK/EU/EA for 3 consecutive years before starting the apprenticeship.
- Hold and provide evidence of a level 2 equivalent qualification in Maths and English (I.e., GCSE Grade A-C) or be willing to work towards achieving this as part of the apprenticeship programme.
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Working Together
Benefits
Alongside your salary of £26,455, Health and Safety Executive contributes £7,664 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
We invest in our people with;
- Competitive rates of pay
- Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.97%, far more than in the private sector.
- Family friendly policies and working hours to help balance your home life and career
- Carer friendly policies to help create a supportive working culture
- 25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leave
- Parental leave benefits
- As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards and Vouchers via our partner EdenRed.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.
Application Information
You will be asked to provide two 250-word statements on the two Behaviours listed in the advert.
Please note that your examples do not need to be work-related - you can tailor your answer to projects, education or life examples you feel best reflect your experience.
Application Guidance
It is recommended that candidates use the STAR approach in your answers - Situation, Task, Action, Result (see below for more information) to structure your example and to refer to the Success Profiles Behaviours (Level 1 AA/AO) guide which can be found on gov.uk
Sift Information
The sift will take place from Week Commencing 17th February. You will be assessed on your Behaviours.
Interview Information
Interviews will take from week commencing 3rd March onwards. This is a blended interview consisting of Strengths and Behaviours.
Please note that these dates could be subject to change due to panel availability.
In the event of a high number of applications at sift or that pass the interview standard we will assess on the lead behaviour Delivering at Pace. The lead behaviour will also be used in the event of a tie-breaker.
AI Tools & Platforms
During the application process candidates are allowed to utilise AI (artificial intelligence) platforms and Tools to support them in writing their Behaviours, CV’s and Personal Statements. However, all information submitted must be factually accurate. This includes presenting the ideas and experience of others, or those generated by artificial intelligence, as your own. All presented information will be assessed at the Interview Stage.
Sponsorship
This role is not open to application from those who will require sponsorship under the points based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.
Further Information
Please note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply. Offers will be made in merit order, by location.
Existing Civil Servants and applicants from accredited NDPBs are eligible to apply but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.
Furthermore, existing Civil Servants must gain written approval from their Line Manager prior to applying for this campaign. At the point of offer, you will be asked to provide this evidence. Offers will be revoked if the appropriate approvals cannot be produced when requested.
It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached HSE Terms and Conditions document.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: hr.resourcing-team@hse.gov.uk
Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further;
Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name :
Andrew Galvin
Email :
DSU.Recruitment@hse.gov.uk
Recruitment team
Email :
HR.Resourcing-Team@hse.gov.uk
Further information
If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met, you can raise a complaint by emailing: HR.Resourcing-Team@hse.gov.uk or by writing to HSE at the following address: HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS. If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners: https://civilservicecommission.independent.gov.uk/code/civilservicecodecomplaints/
