Specializing in powerful cleaning agents, Liquipak has grown from a small range of five British-made products to a comprehensive lineup. Today, we offer over 80 high-quality products for households, outdoor spaces, gardens, vehicles, hand care, and industrial use. Our commitment to quality drives us to continually improve and provide you with the best in the industry.
Thanks to a continued period of growth, an exciting opportunity has arisen for a Customer Service Assistant to join Liquipak Ltd – a Huddersfield based company specialised in manufacturing, filling and distributing powerful cleaning agents.
We are looking for an individual on a full time, from Monday to Friday, who has excellent communication skills, and the ability to work across teams to ensure consistently high-quality work is produced with excellent attention to detail.
This is an excellent opportunity to join a fast-growing company with a large online presence.
Responsibilities
- Being the first point of contact for incoming calls and emails
- Processing orders from customers
- Answering customer queries, dealing with product issues and questions
- Managing returns and replacements
- Arranging, managing, and tracking deliveries
Required Skills
- Microsoft office
- To be able to manage a busy email inbox
- Reliable and organised personality
- Basic knowledge of eCommerce platforms such as Amazon, eBay and Shopify
- You need to be an enthusiastic and dynamic yet collaborative team player
Qualification Requirements
- GCSE/or Equivalent in Maths at Grade C/4 - DESIRABLE
- GCSE/or Equivalent in English at Grade C/4 - DESIRABLE
You will attend fortnighly sessions taking place at the National Business College in Huddesfield, to achieve the Customer Service Practitioner Level 2 Standard. Progression to move onto a Level 3 is available once the applicant has achieved.
Job Types: Full-time, Apprenticeship
Pay: £7.55 per hour
Schedule:
Application question(s):
- Why have you applied for this role?
Work Location: In person
