Company Information:
The Encore Group are the UK’s largest independent manufacturer of printed envelopes. We also have a thriving, rapidly growing Packaging Solutions business and also a Commercial Print arm.
Encore Envelopes is part of The Encore Group and has been at the forefront of the envelope industry for over 30 years. We’re proud to say we are the largest, independently owned manufacturer of printed envelopes in the UK, producing over 70,000,000 bespoke pieces every week, all made and transported with sustainability in mind.
We are looking for an enthusiastic individual to train within our sales account management team who will enjoy delivering excellent service and quality to our valued clients. It is a challenging marketplace but with the right team we can help to grow our business profitably.
Our aim is to provide a quality product to the individual requirements of our clients, to specification and on time, every time.
Find out more about our business at www.theencoregroup.co.uk
Duties & Responsibilities:
- Learning about the company and available products/services.
- Being the first point of contact for clients, handling telephone calls and enquiries and working closely with the external sales team.
- Supporting the sales team and learning the sales process.
- A commitment to learn the role, including: estimating, generating quotes and negotiating with clients.
- Developing relationships with clients and suppliers at all levels.
- Liaising with all departments to ensure we deliver a quality product and service to our clients.
- The ability to listen and understand information and to action this accordingly.
You will ideally have basic IT skills and have a minimum of a GCSE grade 4 in Maths & English.
Full training will be provided and the successful candidate will be required to study towards a Customer Service Practitioner qualification.
This role would suit a driven individual with the below skills and attributes:
- Confident and outgoing
- Good attention to detail
- Computer literate
- Flexibility and enthusiasm to all tasks
- Effective communication skills
- Good organisation and planning skills with the ability to work to deadlines
- Self-motivated and able to act on own initiative rather than waiting on instructions
Job Details & Benefits:
- Apprenticeship
- Working hours per week are Monday to Friday 08:30 to 17:30, with an hour lunch break.
- Annual Quality Bonus
- Contributory Pension Scheme
- Private Healthcare Scheme
- Non-contributory life insurance scheme
- Employee Assistance Programme
Join us as a Sales Support Apprentice where you can contribute to our team's success while developing your career in a supportive environment!
This position is based at Shawcross Business Park in Dewsbury; please ensure that you are able to get to this site before applying.
Job Types: Full-time, Apprenticeship
Pay: From £16,000.00 per year
Additional pay:
Benefits:
- Company pension
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
Schedule:
Work authorisation:
- United Kingdom (required)
Work Location: In person
