About the role:
As an Apprentice with this team, you will take on a varied array of duties, ensuring that our offices, facilities and equipment are operating safely. From handling front-of-house services and setting up meeting rooms through to dealing with potential health and safety issues, you will learn from a team who are passionate about their work. While some maintenance activities will be planned, the team also work reactively, responding quickly to issues as they emerge.
As such, every day will present you with a fascinating range of challenges, and you will have the scope to work closely with colleagues from all departments. Taking on a number of learning units that will cumulatively contribute to securing your qualification, you may also be required to complete Functional Skills in Maths and English.
As a fully-fledged member of our team, we will see to it that you are learning the type of transferable skills that will set you up for a great career. You will therefore find plenty of development opportunities with the scope for specialist training, plus a genuinely supportive workplace in which colleagues will really appreciate your input.
Key responsibilities:
Front of house duties
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Greeting and inducting visitors and staff to site
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Receiving deliveries and liaising with a variety of FM contractors
Delivering FM services
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Working as part of a team to deliver agreed service standards for the OfS across the site
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Responding appropriately to site queries, requests, or complaints
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Undertaking regular procedures and checks
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Carrying out reactive tasks as required
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Maintain consumable stocks across site (stationery, coffee, etc.)
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Distribution and collection of mail
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Setting up meeting spaces by arranging tables and chairs
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Occasional printing requests
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Assisting with furniture moves
Health, safety, and the environment
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Fire marshal duties (training will be provided)
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Electrical inspection and testing (training will be provided)
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Maintain compliance with H&S policies across the site, following agreed procedures and record-keeping
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Identification and reporting of potential H&S risks/issues
Stakeholder engagement
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Effective engagement with internal and external stakeholders, always acting professionally
Team working
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Working effectively with other team members to achieve departmental tasks.
Apprenticeship work:
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Monthly reviews with a tutor that will support your learning
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Workshops that allow you to engage with other learners outside of the OfS
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Support from more experienced FM team members
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Wider skills; health and safety, employment rights, e-safety, equality and diversity, and safeguarding.
