Job Location Overview
The Alliance Group of Companies has seen exponential growth since its incorporation by GS Waller in (East) London in 1975. Enjoying the support of an extensive “blue chip” export and import client base, interfacing with a global network of reciprocating sea and airfreight agencies which enhance the unbeatable service levels competitive rates and unquestionable ethos of the Group and its directors and staff.
Alliance is now in its fifth decade of operation a feat of longevity that only serves to underscore the integrity and professionalism of the Group and the high esteem in which it is held by its clients and suppliers both in the United Kingdom and on a worldwide basis.
Summary
The successful candidate, who will be reporting to the department manager, will be responsible for order management, dealing with customer enquiries, export documentation, customs entries, raising of AWB’s / bills of lading and working in close cooperation with our offices while servicing UK customers.
The applicant must be proactive, organised and punctual, engaged and motivated as well as a good attention to detail.
We are looking for a person who can add extra quality to our already highly skilled team.
The main part of the job is to arrange export collections for our UK based customers with various task such as checking deliveries, issuing customs documents, generating AWB’s / bills of lading + other administrational tasks.
Key Tasks
- Timely and effective communication with Customers, partners and internal departments via e-mail/telephone.
- Updating / verifying the Alliance Shipping Order Management System with customer booking details.
- Effective monitoring to ensure deliveries are completed within the agreed timelines and keeping the client informed.
- Ensure that all Collection consignments are conforming to correct information.
- Pro-active problem solving with customers and colleagues when issues arise.
- General Day to Day administrative duties including custom clearances
Salary:
Starting salary of £17k
- At 6 months’ salary increase to £18k dependent on progress
- At 12 months’ salary to increase to £19k depending on progress
- A further pay increase will be discussed upon successful completion of the Apprenticeship.
What we can offer you:
- A role in a successful, dynamic company
- A chance to work in a busy international business environment
- Be a part of a strong team of performance driven colleagues
- Competitive salary
- Great future career prospects for advancement
- A professional working environment
- Potential yearly bonus based on company result and attendance
Job Types: Full-time, Apprenticeship
Pay: From £17,000.00 per year
Benefits:
Schedule:
- Day shift
- Monday to Friday
- No weekends
Application question(s):
- Do you currently have GCSE's or equivalent in Mathematics and English (Grade C (4) or above)?
- If you were offered the role, how would you travel to work from your home address?
- Do you have the right to work in the UK?
- Have you been a resident of the UK for the last 3 years?
Work Location: In person
