“Southampton – a city of opportunity where everyone thrives”
Apprenticeships are an exciting way to develop your career. At Southampton City Council we’re keen to invest in people, apprentices are a valuable part of our workforce and the future of the council.
As an apprentice you’ll be receiving practical and professional training right from the start. Working alongside experienced colleagues who will supervise your development and a dedicated mentor providing support and guidance throughout your training. You will have regular reviews with your manager and tutor so you know how you are doing and can gain support with any activities to help you progress.
An apprenticeship is a real job, with real responsibilities and along with a competitive salary an apprenticeship will provide you with many benefits including;
- Paid time off for holidays and a pension scheme
- A career path so you can progress to the next level
- On and off the job training
- The achievement of a nationally recognised qualification while you work.
About the role:
We are seeking to recruit an Apprentice Assistant Case Officer. The successful candidate will work as part of the SEND team and deliver the statutory duties relating to special educational needs and disability. We are seeking to recruit to a full time permanent post to join our team supporting the coordination and the lead Case Officers with the management of Education, Health and Care (EHC) Assessment plans for children and young people with Special Educational Needs and Disabilities. (SEND).
As a good all-round communicator, you will join a supportive team, where you will be trained and supported to develop. We provide a high quality and effective range of services for children with SEND. This is a challenging, fast paced and interesting role within a very busy environment.
You will be part of a service whose overarching aim is to make a positive and measurable difference to the outcomes of children and young people with SEND aged 0 to 25.
About you:
- Someone who has a genuine interest in SEN, Equality and Diversity and wants to make a positive difference.
- Someone with a high level of resilience and the ability to work as part of a team to inspire, support and challenge others.
- Someone with high organisational skills and experienced in meeting timescales.
- Someone who has very good administration skills and can manage a varying and demanding workload.
- Someone with excellent interpersonal and communication skills with the ability to remain calm and negotiate effectively, whether this be face to face, in writing or verbally over the phone, whilst remaining professional at all times.
- Someone who understands the importance of joint agency working with a range of different professionals.
- Someone with a positive solution focused approach to meeting children’ s individual needs with the ability to sensitively manage competing and conflicting priorities of service users whilst maintaining positive, professional relationships.
- Someone who is compassionate and has genuine empathy towards others and understanding differing viewpoints.
- Someone with good transferable computer skills and experienced in using Word, Excel, and other database holding systems.
We will offer:
- A fast paced, dynamic, working environment with excellent opportunities for continuous professional development.
- The chance to make a real and measurable difference to the life outcomes of some of the most vulnerable children in our society.
- An opportunity to be part of a welcoming and friendly team and a sense of belonging within a service and your job role.
If you feel you have the necessary background, experience, and skills to undertake this role we would like to hear from you.
You will be working towards the Level 3 Business Administrator apprenticeship with Fareport Training. The duration of this apprenticeship is 21 months inclusive of 3 months for the End Point Assessment.
Contact details for informal discussion:
For further information and details regarding the position, please contact Sean Camp at sean.camp@southampton.gov.uk
Recruitment contact details:
Email: recruitment@southampton.gov.uk
Tel: 023 8083 4033
For more information about SCC please visit Southampton City Council
Follow us on social media for regular updates on our featured jobs and latest news.
FacebookYouTube
