Job Description – Apprentice HOP Administrator
The Opportunity
Our client is recruiting for an Apprentice HOP Administrator to join their team in Peterborough, Cambs.
The Level 3 Business Administrator apprenticeship programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.
The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way!
The Position
Job Title:
Apprentice HOP Administrator
Apprenticeship Course:
Level 3 Business Administrator
Apprenticeship Duration:
13 – 15 months + EPA
Location:
Peterborough, Cambs PE15
Working Hours:
Monday to Friday 8:30am – 5pm
Salary:
£21,000
Summary
Build Documentation template building for stage 1 and H/S stage 2 files.
To monitor and build the template within a time scale.
Chase any design document not within the folder.
Liaise with Bm on any issues that will stop design documentation.
Duties and Responsibilities:
Arranging access with site providers, could be a building owner, tenant, land owner, farmer, shop owner. This is where key telephone & email experience comes in as we have to be clear & precise, to ensure we are asking for the right thing from the right people. Some tenants & building owners can be very awkward with access, so we need to be able defuse the situation.
Arranging outages, which is an operator shut down. I.E- turning off O2, VF, EE antenna’s & sometime emergency services if absolutely necessary. Organization skills are vital as all operators have SLA’s (Service Level Agreement) that we have to adhere to. Which makes it a time critical activity, this is where planning & organizing your workload is very important to ensure that it doesn’t get missed.
Email management is important & being in control of your inbox, as a coordinator you get copied in to a lot of emails which isn’t necessarily something you will have to action. However, we have to file emails for job history, final account purposes & to keep an overview of what happened on the job. Learning what to file & what to keep In your inbox comes with time, but having a outlook or email management experience is important to be able ensure that you know what your day to day tasks are, anything outstanding which needs to be chased & what can be filed is filed for others to view.
Arranging council permits, Traffic & pedestrian management in a timely manner.
Complying H&S documents for the site & making sure all dependencies have sent in their RAMS & documents. Chasing & escalating where necessary to ensure this is completed as this time sensitive & a massive milestone for the client for meet their H&S requirements. This is also what we get audited it on while on site.
Tracking & managing, rescheduling sites due to client demands.
Desired Qualities, Skills and Knowledge:
Multi-tasking
Computer literate – Important things: Email management, comfortable will excel as will need to use reports & key for tracking, also internal data base- atlas
Organization
Good at tracking & filing, data is number one priority
Good telephone & email manner
Be confident with working individually & with others where support is needed
Eligibility Criteria
Individuals must have a valid and eligible residency status to apply for this role.
About ITP
We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.
If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage.
The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.
Safeguarding and Values Commitment
The ITP is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks.
At the ITP, we are fully committed to safeguarding and promoting the welfare of all learners and creating a safe, inclusive, and respectful workplace. We expect every team member to:
- Uphold and champion our values, code of conduct, and safeguarding principles.
- Take personal responsibility for understanding and adhering to all safeguarding procedures and policies.
- Promote a culture of safety and wellbeing through a proactive “do no harm” approach.
- Recognise and act on their responsibility in supporting, strengthening, and enforcing safeguarding practices across all areas of work.
- Understand and meet any role-specific safeguarding duties — including, in this position, actively identifying and reporting concerns, engaging in relevant training, and modelling safe and inclusive behaviours in all apprentice interactions.
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At the ITP, our company culture is important to us, and all employees and consultants are expected to operate in line with our values:
· We change lives - We strive to make a difference for our apprentices, clients, members, ourselves, and our team on a daily basis. We push for diversity and inclusion in our industry by challenging perceptions. We embrace individuality. We believe that everyone is equally important.
· We are genuine and honest - We breed trust amongst clients, apprentices, members, and the team. We take responsibility for our words, actions, and results. We are human. We encourage one another through honesty and transparency.
· We are innovative and unique - We are empowered by innovation. We strive to make the impossible, possible. We are proud to be the only organisation of our kind, of who we are and how we got here.
· We are Personable - We remind ourselves what it’s like to be in others shoes. We have authentic conversations; we are real and so are our relationships.
· We are stronger united - We share our knowledge and experiences. We celebrate one another on our achievements. We value and encourage one another because we win or lose as a team.
Job Types: Full-time, Apprenticeship
Pay: From £21,000.00 per year
Work Location: In person
