Job Summary
We’re looking for a proactive and motivated individual to join us as a Level 4 IT Infrastructure Technician Apprentice. This is a fantastic opportunity to gain hands-on experience while studying towards a recognised qualification. You’ll play a vital role in supporting, maintaining, and securing IT systems across the organisation, keeping our colleagues connected and our operations running smoothly.
Annual wage
Salary range £15,600 to £20k p/a (18 to 21+ depending on age)
Training course
Network engineer
Hours
This is a 30-hour per week role. Hours may fall across any of the seven days, with some flexibility required to cover events, projects, and emergencies. You will also be required to complete your formal training as part of the apprenticeship programme.
30 hours a week
Duration
18 Months
Responsibilities
- Providing day-to-day IT support, including password resets, queries, and escalations.
- Installing, configuring, and maintaining hardware such as laptops, switches, access points, and printers.
- Managing software installs and updates, including Microsoft Office Suite, Sage, FuseMetrix, PuTTY, MremoteNG and 3CX.
- Monitoring and maintaining servers, Active Directory, Group Policy, Entra, Hyper-V, and cloud services.
- Creating and updating network diagrams and ensuring documentation is accurate and up to date.
- Assisting with designing and implementing cyber security policies, conducting vulnerability scans, and supporting remediation.
- Using automation tools (Cronjobs, PowerShell, Batch) to improve efficiency.
- Collaborating with the wider IT team to support cloud migration and continuous improvement projects.
- Learning and applying best practices in IT operations, compliance, and security.
Skills
- A strong interest in IT, networks, and infrastructure.
- Good problem-solving skills and a willingness to learn.
- Basic knowledge of IT systems, networks, or security (desirable but not essential).
- A collaborative mindset and the ability to communicate clearly.
- Commitment to completing your apprenticeship training alongside practical work experience.
What you’ll bring
- Enthusiasm to learn and develop within IT infrastructure and support.
- Ability to balance study and work commitments effectively.
- A positive approach that reflects our values: Growing Together, Here for Everyone, Seriously Fun, Trust in Each Other.
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
JBC SKILLS TRAINING LIMITED
Your training course
Network engineer
Equal to Level 4 (Higher national certificate)
Your training plan
Network engineer Level 4 (Higher national certificate) Apprenticeship Standard:
Course contents:
- Module 1: Foundational Network Systems & Connectivity
- Module 2: Network Performance, Security & Troubleshooting
- Module 3: Advanced Network Concepts & Strategic Operation
Your training plan:
- An apprenticeship includes regular training with JBC Skills Training
- At least 20% of your working hours will be spent training or studying
- You will be appointed a skills trainer who will meet with you remotely every 6-8 weeks for reviews and support with your Summative Portfolio work
More training information
- We are a government approved apprenticeship training provider. We provide apprenticeships for a wide range of employers, large and small
- When you apply to our apprenticeship we will look to match you to an employer who is looking to hire an apprentice
- Once hired, we provide you with structured off-the-job training and support you to gain qualifications and complete your apprenticeship
- You will also be learning on-the-job skills with your employer
Requirements
Essential qualifications
- GCSE English (Grade A - C (4 or above)) essential
- GCSE Maths ( Grade A - C (4 or above)) essential
- A Level IT (Grade Pass or above) essential
After this apprenticeship
- Potential ongoing career development and progression opportunities upon completion of the apprenticeship for the right candidate
Job Types: Full-time, Apprenticeship
Pay: £15,600.00-£20,000.00 per year
Benefits:
Ability to commute/relocate:
- Manchester, M41 7JA: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have basic knowledge of IT systems, networks, or security?
Education:
- A-Level or equivalent (preferred)
Licence/Certification:
- driving license (preferred)
Location:
- Manchester, M41 7JA (preferred)
Work Location: In person
