Location: UK - Hatfield | Job-ID: 217049 | Contract type: Fixed Term Contract | Business Unit: Technicians
Life on the team
Salary: £19,500
Start Date: September 2026
Apprenticeship: Business Admin Level 3
Duration: 18 months
Location: Hatfield, Hertfordshire (Please note you will be on site 5 days a week)
Contract: Fixed Term Contract
Start your career with our Logistics and Technical Services (LTS) team, where you’ll learn how customer orders, deliveries and returns all come together behind the scenes.
You’ll be supported by people who genuinely want you to succeed, helping you build your confidence, develop new skills and get involved in real world work from day one. This is a friendly and welcoming team where questions are encouraged, and learning happens every day.
If you’re organised, curious, and enjoy helping others, this is a great first step into the world of work. You don’t need any experience - just a positive mindset and a willingness to learn. We’ll teach you everything you need to know.
What You’ll Do
You’ll spend 80% of your time gaining hands‑on experience and 20% working toward your Level 3 qualification.
Your day-to-day tasks will include:
- Updating customer orders and keeping our systems accurate
- Communicating with delivery partners to confirm details, request quotes and help resolve issues.
- Coordinating deliveries, collections and return requests
- Supporting customer credit processes by working with both customers and suppliers
- Helping prepare documents for international shipments
- Organising orders so they’re ready for picking in the warehouse
- Raising internal purchase requests and completing general admin tasks
What you’ll need
- At least 2 GCSEs, including Maths and English at grade 4/C or above
- An interest in technology and how things work.
- Able to follow processes and stay organised
- Able to manage your own tasks day-to-day
- Comfortable focusing on accuracy and quality
- A customer‑focused approach and willingness to help others
Important Eligibility Information
Please note that for successful applicants, offers will be conditional on passing additional eligibility checks with our training provider. These checks include a Maths and English assessment and a review of any previous qualifications you hold.
Due to the funding requirements of the apprenticeship, applicants must not already hold a Business Level 3 qualification, A Level or business degree or equivalent to be eligible for this programme.
About us
We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.
Our business may be about technology, but first of all it’s about people
With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.
As an equal opportunities employer, we’re committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we’re looking for.
We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.
If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!
