As a Heathrow Helper Apprentice, you will thrive on connecting with people, enjoy communication and have a sincere drive to brighten someone’s day through kindness and compassion in every interaction. Ethos Farm's main goal is to ensure their journey through the airport is not just enjoyable but also supported to the fullest extent possible. The organisation prides itself on being producers of smiles!
Principal Accountabilities:
- Managing the efficient flow and congestion of passengers travelling through Heathrow terminals
- Providing key compliance security messaging to all passengers
- Liaising with Heathrow Security, Airlines, Ground Handlers, and UK Border Force
- Interacting and engaging with passengers
- Supporting passengers with way finding and guidance
- Physically being able to meet the demands of the role (standing for duration of the shift)
There is a potential opportunity to progress into a full-time role at the end of the Apprenticeship. Ethos Farm are passionate about developing their people and progressing and promoting from within. Their Learning & Innovation team provide an array of development courses that are completely free of charge, and every colleague has their own development plan which forms part of the annual review process.
