This is a fantastic opportunity for someone looking for a customer focused role working for a well-established and reputable car dealership.
Established in 2002, the client proudly represents the Renault, Dacia, Nissan and Peugeot with franchises in Kettering and Northampton. They pride themselves in offering an exemplary level of service in all aspects of the business.
This role will be based in the Kettering dealership and will involve providing a top-notch service to customers face-to-face and over the phone in an effective and professional manner.
Key responsibilities:
· Meeting and greeting customers on arrival and dealing with them in a professional manner
· Booking in car services with customers over the phone and confirming on email/text
· Contacting customers with service updates and notifying customers if they require works to be done on their vehicles
· Dealing with customer queries and requests
· Liaising with the technical team on timeframes for service completions
· Processing service paperwork on the system
· General administration duties
Person specification:
Full UK Driving License is essential. The client is looking for someone who is articulate, a strong communicator, able to handle customers in a professional manner and very driven. Mature, flexible and eager to learn.
Hours: Monday to Friday 8am to 5:30pm + 1 in 3 Saturday morning rota 8.30am to 12.30pm.
£16K per annum, rising to £18K after 6 months and £20K after 12 months (once fully trained).
Benefits: 22 days annual leave plus Bank Holidays and Apprenticeship training supported.
Job Types: Full-time, Apprenticeship
Pay: £16,000.00 per year
Schedule:
Work Location: In person
