Purpose of Position:
To support the efficient operation of the Branch administration, ensuring high standards of care are maintained at all times for the care management teams and staff.
Principal Responsibilities:
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Foster positive relationships between staff and clients, demonstrating sensitivity to the needs of others.
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Ensure total confidentiality regarding client information and treat all clients with courtesy and respect.
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Perform administration duties as assigned by the management team.
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Handle a demanding and intense role, dealing with sensitive issues.
About The Role
Training and Qualification:
During your training, you will develop Knowledge, Skills, and Behaviours in the following areas:
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IT
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Record and Document Production
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Decision Making
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Interpersonal Skills
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Quality
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Planning
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Project Management
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Business Processes
Desired Skills and Personal Qualities:
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Administrative skills
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Analytical skills
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Attention to detail
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Communication skills
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Customer care skills
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IT skills
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Organizational skills
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Patience
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Problem-solving skills
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Team working
Qualifications:
GCSE or equivalent in English and Maths (Grade 4) desirable
Required Criteria
Desired Criteria
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GCSE or equivalent in English and Maths (Grade 4) desirable
Skills Needed
About The Company
Melody Care is a leading provider of high-quality home care services, committed to delivering personalized and compassionate care that enhances the quality of life for clients. Founded with a passion for helping others, the company has grown to serve communities with a focus on professionalism and kindness. Melody Care's dedicated team of caregivers is supported through continuous training and development, ensuring they provide the best care possible while growing in their careers. The company prides itself on fostering a culture of respect, support, and excellence.
Company Culture
At Melody Care, our culture is built on compassion, respect, and teamwork. We believe in creating a positive and supportive environment where every team member feels valued and empowered to make a difference. We’re committed to continuous learning and professional growth, ensuring that our staff have the tools and opportunities to excel in their roles. Our focus on collaboration and communication fosters a strong sense of community, allowing us to deliver the highest standard of care to our clients while supporting each other.
Company Benefits
At Melody Care, we’re proud to offer a comprehensive benefits package to our team members. Join us and enjoy competitive pay, ongoing professional development, and training opportunities that help you grow in your career. We also provide flexibility to support your work-life balance, ensuring you can thrive both at work and in your personal life. As part of our team, you’ll experience a supportive and inclusive environment where your contributions are valued, and your well-being is a priority.
Vacation, Paid time off, Performance bonuses, Retirement plan and/or pension, Referral bonus, Competitive salary, Long service recognition, Blue Light Card, Employee of the Month, Employee Recognition Scheme, Culture of recognition, On the job learning, Progression opportunities, Staff celebration events
Salary
£7.55 per hour
