Apprentice Sales Support & Order Processor

Sharp • Stockport, England, United Kingdom • 1d ago

Company Name:

Sharp Business Systems UK PLC

Location:

Stockport

Advert Closing Date:

Job Number:

JO-2504-2435

Work Type:

Permanent / Full Time

Job Overview
For over 100 years Sharp has been inventing one-of-a-kind products for the benefit of society and businesses around the world. Here in the UK, we have been solving our customers’ technology problems for over 50 years.
At Sharp, we know the technology landscape is far from simple. It's expansive and ever growing, it's connected and interdependent, complex and evolving. Our mission is simple, to 'make technology easy' for our customers and partners. Just three words, but they drive our culture, behaviour and goals.

The role:
As a Business Admin Apprentice, you will be part of a dynamic and fast-paced environment, handling various administrative tasks within the Sales Order Processing department. Your duties will include logging, costing, ordering, and billing transactions accurately and efficiently. You will also provide essential support to the in-house sales team, ensuring smooth communication and collaboration to meet customer expectations and resolve any issues that arise.

Responsibilities

Manage and prioritise incoming orders to ensure accurate costings, including pricing, delivery terms, lead times, and invoicing.
Process orders from start to finish: Log, cost, order, and bill to ensure accurate and timely completion, meeting customer expectations.
Collaborate with internal and external departments; Work together to identify and resolve any issues that arise.
Enter orders accurately into SAP and monitoring statuses.
Work with logistics and installation teams to ensure efficient product installations.
Support Account Managers with customer information and assist in resolving paperwork issues.
Invoice finance companies and end customers.
Provide information and paperwork to the contracts team for accurate billing and customer service.
Handle a high workload efficiently and meet strict deadlines.
Ensure high accuracy in your work with a methodical approach and strong communication skills.
Work positively and proactively, both independently and as part of a team, demonstrating solid administrative and motivational skills.
Be self-motivated, conscientious, confident, and outgoing.
Adapt and diligently process orders across various product ranges.
Learn new systems, products, and services, retaining information effectively.
Utilise Excel skills, with a good aptitude for mathematics.
Be open to learning and developing new skills, sharing knowledge with colleagues.

Requirements

Strong organisational skills with the ability to prioritise tasks effectively.
Proficient in data entry with attention to detail.
Familiarity with Microsoft Office.
Previous experience in an office environment is advantageous but not mandatory.
Excellent communication skills, both written and verbal.
Ability to work independently as well as part of a team.
A willingness to learn and adapt in a fast-paced environment.

Working hours

Your normal hours of work are 37.5 hours per week.
From Monday to Thursday, your hours will be 9.00am – 5.30pm, with an hour for lunch to be taken at a time to be agreed with your immediate manager.
On Fridays, your hours will be 9.00am – 5.00pm, with half an hour for lunch to be taken at a time agreed with your immediate manager.

Core Benefits

£14,722.50 per annum
Hybrid Working
02 Open Discounts
26 days holiday entitlement
2x Life Assurance
Pension Scheme

Flexible Benefits (available during an annual window in June)

TasteCard
Partner Life Assurance
Home and Technology Scheme
Critical Illness Cover
Dental Insurance
Health Cash Plan
Holiday Trading window – ability to purchase upto 5 days additional leave*

Anytime Benefits

Access to a free mortgage advice service
Discount portal access
Cycle to Work Scheme
Eye Care Vouchers
Gym Discounts

In addition, all of our employees have access to an Employee Assistance Programme which can be accessed 24/7, 365 days a year, and can be accessed by your immediate family living in the same household.
Job Types: Full-time, Apprenticeship