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Apprentice Administrator Assistant

Birchwood Medical Practice • North Walsham, England, United Kingdom • 4d ago

The successful applicant will be required to work as a key member of our staff on a variety of administrative tasks. The role will require the ability to work in a team but also to be disciplined and motivated whilst working on your own after appropriate training. The role will allow you to gain experience in all administration (non-managerial) of a surgery. Duties will include: To provide general administrative support for the Practice, including the following: Support the Nursing team with administrative tasks Scanning incoming mail, circulating as appropriate and adding information to patient records Maintaining the filing and administrative systems Producing patient letters Support the rest of the administration team To provide a courteous and efficient reception service to patients, carers and visitors within the Practice ensuring: Patients access the primary care services they require in a timely fashion.

Visitors sign in and out and the member of staff they are seeing are advised of their arrival. Queries are answered or passed to an appropriate member of staff in a timely fashion. To provide general assistance and administration to the Practice clinical and leadership teams, including. Accurately updating patient records using System-One.

Taking action as requested by Doctors and the nursing team. Phoning patients to arrange/rearrange appointments and/or confirm test results. Supporting the provision of a seamless co-ordinated multidisciplinary service through good communication And any other tasks/duties as requested by the Partners, Manager Team or Reception Team Leader.