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Apprentice Contracts Support Assistant

HPS Epsom • London, England, United Kingdom • £7 / hour • 1d ago

Build a future with a Level 3 Business Administrator Apprenticeship and start your career in business operations and contract delivery.

At HPS Epsom, we’re part of the UK’s largest independent network of plumbing and heating merchants - with over 320 sites nationwide.

Our sites are run by local teams who know their markets and customers inside out. As an Apprentice Contracts Support Assistant, you’ll join one of those teams, learning how to support large-scale customer contracts and deliver commercial projects smoothly and efficiently. This is a full-time, entry-level administration role based at our HPS Epsom site - ideal for someone starting out in business support or project administration.

This is a hands-on role supporting our Contracts Manager with everything from order tracking to scheduling deliveries and keeping records up to date - all while working toward your Level 3 Business Administrator Apprenticeship.

What the role involves

· Assisting the Contracts Manager in supporting large contract clients

· Helping prepare quotes and coordinate product deliveries

· Communicating with suppliers and internal teams to help manage timelines

· Logging customer queries and ensuring they're resolved quickly

· Maintaining accurate records for project completion and stock movement

· Learning how to monitor schedules, delivery dates, and order pipelines

· Helping spot delays or risks early and reporting them to the team

What you’ll learn

· With structured training and on-the-job coaching, you’ll cover:

· Business administration and operations within a commercial branch

· Project coordination and contract support

· Customer communication and stakeholder management

· Using IT systems to track progress and maintain accurate records

· Organisational and time management techniques

· Professional behaviours and workplace skills relevant across all industries

What makes someone a great fit?

· Organised and methodical in your approach

· Confident working with others and asking questions

· Comfortable using a computer (email, spreadsheets, basic data entry)

· Interested in how businesses run and how projects get delivered

· Reliable, professional, and willing to learn by doing

· Looking to build a long-term career - not just tick a box

Why join us?

· Structured training and real experience from day one

· A friendly, fast-paced environment

· Supportive team with a clear structure for learning

· Clear progression after your apprenticeship

· Profit share and long-term opportunity in the business

Ready to get started? Send us your CV and we’ll be in touch.

Keywords: Apprentice, Contracts Administrator, Business Admin, Office Support, Contract Delivery, Project Assistant, Entry-Level Admin, Apprenticeship Jobs, Business Administrator Level 3, Contract Coordination

Job Types: Full-time, Permanent, Apprenticeship

Pay: From £7.95 per hour

Expected hours: 44 per week

Work Location: In person